Outlook 2011 for Mac "Default User Nam"

As of the time of the writing of this post, there is no other information about this situation anywhere online I can find--and that's exactly why I'm writing this post! So hopefully, going forward, if you search for "Outlook Default User Nam" or "Default User Nam Outlook" or some other similar thing, you end up here. 2012-02-28 UPDATE: I can see that this post has already been indexed by some search engines and is appearing first in the results for the relevant searches. Great!

The problem:

When you create a reply to a message in Outlook 2011 for Mac, in the included message (that is, the part beneath where the message you're composing is, the part that shows the message that was sent to you, the message thread), where it shows your information, it shows your name as "Default User Nam" (or perhaps for you it is showing something different but still wrong; this post will help you too) in a manner such as this:

From: Kendall Adams <kendall@whateverdomainyouuse.com>
Date: Mon, 27 Feb 2012 08:30:00 -0800
To: Default User Nam <josh@whateverdomainyouuse.com>

See that instead of "Josh Adams" it says "Default User Nam" for me? Not cool. So why does this happen--and most importantly, how do you fix it? You'd think it would be as simple as changing the name associated with your email account; it's not. But I figured out what you need to do--read on!

The solution:

If you don't already have On My Computer folders turned on, do the following:
  1. Click the Outlook menu and then choose Preferences...
  2. In the Outlook Preferences dialog box, choose the General item in the Personal Settings section.
  3. In the General dialog box, clear the checkbox next to Hide On My Computer folders (that is, make sure that checkbox is not checked).
  4. Close the dialog box (use the red circle/x in the upper left corner).

Once you can see On My Computer folders, here's what you do to actually fix the problem:

  1. Go to Contacts.
  2. You should see My Contacts in the navigation view (the tree view) and one of the items in that view should be On My Computer; click On My Computer.
  3. In the list of Contacts, you will see the culprit: a contact with the name "Default User Nam" (it might be the only thing listed, particularly if you're using Exchange because in that situation generally the rest of your contacts are kept on the Exchange server, not on your computer).
  4. Now you either simply change the name on that contact to your name or, if like me you already have a contact for yourself set up, you can tell Outlook that the contact for you is in fact you by clicking on your contact then clicking on the Contact menu and then choosing This Contact Is Me. Note that after you do this, you'll want to delete the offending "Default User Nam" contact. Also note that Outlook won't let you choose This Contact Is Me for contacts on an Exchange server; however, you can copy your contact for yourself from the Exchange server to On My Computer: find your contact for yourself and hold down the alt key while you drag & drop it onto On My Computer.

If you have any problems with the instructions above, please let me know via a comment. I want this post to be helpful to people so if you hit a snag with it, please let me know so that I can help you work through it.


Twitterfeed (http://twitterfeed.com) is a service that publishes tweets on your behalf (that is, using your Twitter account) from feeds (for instance, from your blog) you provide to it. This is cool but the really nice thing is that its name paints a more restrictive picture than is reality: Twitterfeed can also publish updates on your behalf to Facebook and LinkedIn. And each of these is optional so you can publish to any or all of Twitter, Facebook, and LinkedIn.

I've chosen to set up Twitterfeed to publish to all of Twitter, Facebook, and LinkedIn. So that means that a notification about this, my first blog post written since I began using Twitterfeed, should get published out to my Twitter account, my Facebook account, and my LinkedIn account.

Cool, huh? How do you get updates about your blog posts out to Twitter, Facebook, and LinkedIn?

Super Shuttle Interferes with MiFi

I just had the weirdest experience: my devices connected fine to my Verizon 4G LTE MiFi hotspot immediately before and then also immediately after my ride in a Super Shuttle but during the time I was in the Super Shuttle none of the devices (and I tried 3) would connect to the hotspot. The WiFi network of the hotspot was still there and detected by the devices and upon choosing to connect, I would be prompted for the WiFi password but after entering it, I would get a connection timeout. So strange. What in a Super Shuttle could cause that?!? I should have done a WiFi analysis--that was a missed opportunity! I have previously experienced where in a WiFi-heavy area the hotspot simply did not broadcast an SSID. I later searched for information on this issue and found others have experienced it as well (see https://community.verizonwireless.com/thread/666385) and they, like me, consider it a bug that needs to be fixed but in the meantime, the workaround is to set the device to use a specific channel, which I did. Maybe that channel was overwhelmed or something. Is that possible? Is there a circumstance around that issue where I'd be able to see the WiFi network but not connect to it?

Anyway, if you too hit this issue, know that you're not alone. And if you have any thoughts as to how to deal with it, let me know. Fortunately, I have no plans to ride in Super Shuttle again any time soon. But avoiding Super Shuttle in and of itself is all well and good--but there's nothing that says that this issue couldn't crop up somewhere else too, which is why I'd sure love to get to the bottom of it.

ColdFusion IDE Survey

The ColdFusion team is conducting a survey on ColdFusion IDEs. From the survey:

We are conducting a survey to understand the the IDE that you use to build your Adobe ColdFusion applications.

Your feedback is valuable for us. It will take less than a minute to answer this simple two question survey.

Would you be so kind as to provide your feedback? You can find the survey at http://svy.mk/yEvFtH.

Adobe ColdFusion 10 beta and Adobe ColdFusion Builder 2.0.1 beta - Available Now!

The beta releases of Adobe ColdFusion 10 and Adobe ColdFusion Builder 2.0.1 are now available on Adobe Labs at http://labs.adobe.com/technologies/coldfusion10. Check them out and give us your feedback!

ColdFusion 10 (previously known by its codename, Zeus) has various exciting features such as HTML5 websockets, HTML5 charting, security enhancements, Tomcat integration, improved Web Services support through Axis 2, and more.

Thanks to the ColdFusion Engineering Team for building a great ColdFusion 10.

And check out the official ColdFusion Product Team blog at http://blog.coldfusion.com for posts from the engineers who built the features of ColdFusion 10 as well as announcements about eSeminars and other events where you can learn more about ColdFusion 10.

ColdFusion 9 and FusionReactor Offer

I received the following information from my friends at Intergral:

---- Intergral (makers of FusionReactor Server Monitor) are currently running a promotion together with Adobe. If you purchase either a new or upgrade license to ColdFusion 9 Enterprise, you will receive FusionReactor Enterprise Server Monitor 1 Year Subscription, absolutely free. If you purchase a new license of ColdFusion 9 Standard, we'll give you a copy of FusionReactor Standard 1 Year Subscription. Our prices for ColdFusion are also very competitive, so this is really a great deal. If you purchase Platinum Support with your new ColdFusion license, then you are entitled to receive all upgrades and updates to ColdFusion in the next 12 months following your purchase – this means that if Adobe releases the next release of ColdFusion [note from Josh: the next release of ColdFusion is currently known by the codename Zeus and you can find more information on it by Googling for "Coldfusion Zeus"] within the next 12 months [note from Josh: Adobe has stated that the next release of ColdFusion will be in 2012, so certainly within the next 12 months], you will receive it as part of your Platinum Support contract. As support only costs 20% of the license purchase price, this is a fantastic offer to ensure you stay on the latest version of ColdFusion. These offers are only available until Jan 31st 2012! See all our offers here: http://www.fusion-reactor.com/adobe ----

This is great stuff! Thanks for making this great offer available to ColdFusion customers, Intergral!

Your Website + Mobile Devices

When I first got an iPhone in 2008, mobile websites weren't all that common--and this was perfectly fine because the browser on an iPhone is very capable of working with "regular" websites (save those using Flash, of course). But in the time since, mobile websites have become all the rage. This is a very good thing as mobile-optimized websites are certainly more convenient on mobile devices than are sites that are designed for desktop browsers. But the vast majority of mobile-optimized websites only present a fraction of the content of the full website. So what's a visitor to do if he/she wants to get content that's on the full website but isn't on the mobile-optimized site (or, due simply to personal preference, just wants to use the full website on his/her mobile device)? The obvious answer is "visit the full website" but that's where things get tricky: it has been my experience that more frequently than not, mobile-optimized sites "trap" you and disallow you from getting to the full site.

Trapped on a mobile site--how does this happen? Well, let's talk about how you get there in the first place: you don't go to something like mobile.mysite.com, do you? No, you just go to www.mysite.com just like you would on your computer; either that directly presents mobile content to you or it redirects you somewhere like mobile.mysite.com. How does the redirection happen? The site is developed such that the User-Agent value in the request header is inspected and when it is determined that the value provided corresponds to a mobile browser, the site serves up the mobile content or redirects you to the mobile site. You're probably then starting to see the "how" of getting trapped on a mobile site: because the site always does this header inspection, you always go the mobile site, no matter how hard you try to get to the full site.

Trapped on a mobile site--why does this happen? This is a bit more of a complex question. The simple answer is the "how" answer. But why are sites developed this way to begin with? The intent is good: referencing back to the first paragraph, mobile-optimized websites are certainly more convenient on mobile devices and so site developers and owners want to give you the most convenient content for your device. But what so many of these site developers and owners are missing is the other things I said in the first paragraph: there's (generally) content on their full site users might want to access plus some users might just simply prefer to use the full site, even on a mobile device. Look, it's your site and you can do what you want. But if what you want is to serve your site's visitors in the way they like best, don't trap them in your mobile site. It appears that many mobile-optimized sites don't even consider this: they don't give you a link to get to the full site and, due to the aforementioned User-Agent request header analysis, they trap you in the mobile site no matter how hard you try to get to the full site. But there's another class of mobile-optimized sites that trap you and these are in a sense far more discouraging: the sites that do give you a link to the full site--but don't bother to test that it actually works. This is discouraging because it starts with a greater understanding as compared to the other class of sites that trap you--specifically, the understanding that site visitors might want to get to content on the full site--it's just not followed through effectively and as a result, it's vastly more frustrating because they leave you hitting their "visit full site" button in futility, looking like a fool. And this is by no means rare--I see this all the time. Folks, you have to test this stuff! Some of you probably think you do: but using an emulator/simulator isn't sufficient (clearly!). I understand: it's hard to test mobile sites properly because you have to actually use a mobile device and that's a pain. But whipping out a mobile device and pressing the "visit full site" button on your site, isn't all that difficult, is it?

Testing is always mandatory, of course, but testing something broken is only going to prove to you it's broken--and if your site always inspects the User-Agent request header and serves the mobile content or redirects to the mobile site, your site is broken (in regards to allowing users to get to your full site). So if you're inspecting the User-Agent request header and serving the mobile content or redirecting to the mobile site in all circumstances, you don't need to test: first you need to make some code changes (and then you need to test those). If you don't have a "visit full site" link on your mobile site, this is complicated--how then do you know if the user wants to be on the mobile site or the full site? Serving the mobile site to mobile browsers by default and providing a "visit full site" link is the best approach. And if you're doing that then the code changes you need to make are to implement a system whereby if the user actually clicks that link, it supersedes the action taken to supply the mobile content based on the User-Agent request header. There are lots of approaches you can take for this but make sure whatever you do, it's permanent, at least for the duration of the user's session. That means you can't simply add something like a URL parameter of "fullsite=true" and expect that to be good enough because then when the user actually clicks on a link within the full site, he/she will be right back to mobile site. Using a URL parameter like "fullsite=true" is a good idea but you need to implement a system to allow the user to stay on the full site until he/she indicates he/she wants to get back to the mobile site (and, by the way, just as it is the best approach to give users a "visit full site" link on the mobile site, you need to give mobile users on the full site a "visit mobile site" link so they don't end up trapped in your full site). You can do this however you see fit--dynamically add something like "fullsite=true" to all the full site URLs, use a cookie variable that you inspect on every request, whatever you want--but be sure you do something or you're only going to create an even more frustrating experience than if you prevent the user from visiting the full site to begin with (and yes, I've seen this issue too).

Bear in mind that you're not in the clear here just because you're only providing the content to software that someone else developed: just today I was looking at a Wordpress site and while it provided a "visit full site" link, even when I clicked on it, I still ended up redirected back to the mobile site. In fact, experiencing this issue in such a widely used system as Wordpress was the catalyst for me to write this post. I guess if you've made these same mistakes as a developer you can console yourself with the fact that even such well-known software has this issue (or at least did as of whatever version it was that was used by the site I was on).

I know I sound crotchety here but a) I guess I am, sorry--I'm just truly flabbergasted as to how often this issue occurs b) seriously, I run into this issue all. the. time. c) did I mention that I see this frequently? and d) I really am trying to help (it took a long time to write this--I didn't do it complain, I did it to shed light on the issue so readers will get this right on their sites).

2012-01-23 UPDATE: I was hoping this post would generate more views, comments, and general traction that it apparently has. I guess it's that I don't have a good mechanism for socializing it properly. But please help me out: if you read this post and agree with it, send the URL to offending sites (via the Contact Us page or whatever)!

ColdFusion: Staying the Course

Following on the heels of the slew of Adobe announcements of last week, Adobe evangelist Terry Ryan released a blog post stating that ColdFusion Zeus is still under development and on schedule. We're still here--same leadership, engineers, and sales team as before last week--and we're still selling ColdFusion 9 and working hard on the next version of ColdFusion, codenamed ColdFusion Zeus. If you're interested in more on ColdFusion Zeus, your best bet at this point is to search "ColdFusion Zeus" but know that we'll be releasing more official information as the release draws closer (the official information we are able to disclose at this point is that we will be releasing Zeus sometime in 2012). If you have any questions or need licenses for ColdFusion 9, please feel free to post a comment here or to contact me directly.

ColdFusion 9 + Solr: Upcoming ColdFusion 9 eSeminar

One of the exciting new features in ColdFusion 9 is Apache Lucene Solr integration. Solr is an open source enterprise search server that you can use in place of Verity in ColdFusion 9 with few limitations? Want to learn more? I'm excited to announce that Adobe's own Ray Camden will be presenting an Adobe eSeminar on this top on Thursday, September 8, 2011 @ 10:00 AM PT (1700 GMT). For more details and to register, please visit http://www.adobe.com/cfusion/event/index.cfm?event=detail&id=1864016.

If you'd like to read about ColdFusion 9's Solr integration, please visit http://help.adobe.com/en_US/ColdFusion/9.0/Developing/WS2B335964-A0DA-4add-B9FE-4041464EC9E1.html.

Getting Started with ColdFusion: Upcoming ColdFusion 9 eSeminars

The Adobe ColdFusion team has set up a 2-part eSeminar series that I will be presenting to help those new to ColdFusion get started. The first of these sessions is geared towards those who have never done any development but who are familiar with the basics of HTML. The second session builds on the first and is the perfect time for those who have done previous development but are new to ColdFusion to jump in. The sessions have been scheduled for a week apart so that attendees at the first session have a little time to practice their skills on their own after the first session in preparation for the second session. Join us!

Here is the information on these sessions:

Purchasing a ColdFusion Builder 2 + Flash Builder 4.5 Bundle

If you purchase either ColdFusion Builder 2 or Flash Builder 4.5 Premium as a standalone product (that is, not part of a Creative Suite 5.5 product bundle), you will get a license for both ColdFusion Builder 2 and Flash Builder 4.5 as follows:

  • ColdFusion Builder 2 includes a license for Flash Builder 4.5 Standard.
  • Flash Builder 4.5 Premium includes a license for ColdFusion Builder 2.

So these products then are actually mini-bundles, hence the title of this post. :)

Two important notes:

  • While Creative Suite 5.5 Web Premium and Creative Suite 5.5 Master Collection both include a license for Flash Builder 4.5 Premium, neither includes a license for ColdFusion Builder 2. However, if you purchase Creative Suite 5.5 Web Premium or Creative Suite 5.5 Master Collection, you can purchase an upgrade license for ColdFusion Builder 2 (that is, you're eligible for upgrade pricing for ColdFusion Builder 2; you don't have to buy the full version of ColdFusion Builder 2).
  • Flash Builder 4.5 Standard does not include a license for ColdFusion Builder 2 and as well as I am aware upgrade pricing is not available for ColdFusion Builder 2 (that is, you are not eligible for upgrade pricing for ColdFusion Builder 2; you do have to buy the full version of ColdFusion Builder 2).

Speaking of upgrade pricing, there is (of course!) upgrade pricing available for those looking to move to ColdFusion Builder 2 from ColdFusion Builder 1 (at the time it was released, it wasn't called ColdFusion Builder 1, it was merely called ColdFusion Builder, but now that ColdFusion Builder 2 has been released, we often refer to the first release of ColdFusion Builder as ColdFusion Builder 1). And there is also upgrade pricing available for those looking to move to Flash Builder 4.5 or one of the Creative Suite 5.5 bundles from earlier versions of those products.

So let's see if I can create a helpful little chart here:

Product ColdFusion Builder 2 License Flash Builder 4.5 License
ColdFusion Builder 2 Included Standard Included
Upgrade to Premium Available
Flash Builder 4.5 Standard NOT Included
No Upgrade Available*
Standard Included
Upgrade to Premium Available
Flash Builder 4.5 Premium Included Premium Included
Creative Suite 5.5 Web Premium NOT Included
Upgrade Available
Premium Included
Creative Suite 5.5 Master Collection NOT Included
Upgrade Available
Premium Included

* Note that while you cannot purchase an upgrade license for ColdFusion Builder 2 from Flash Builder 4.5 Standard, you will get ColdFusion Builder 2 if you upgrade Flash Builder 4.5 Standard to Flash Builder 4.5 Premium.

2011-06-06 UPDATE: There is no mention made of the type of license (that is, full or upgrade) required when buying Flash Builder 4.5 Premium or ColdFusion Builder 2 in order to get the "mini-bundle" benefit because that benefit applies to both the full and upgrade versions of Flash Builder 4.5 and ColdFusion Builder 2. That is to say, if you're upgrading to Flash Builder 4.5 Premium, you do in that case get a license for ColdFusion Builder 2 just as you do if you buy the full version of Flash Builder 4.5 Premium; if you're upgrading to ColdFusion Builder 2, you do in that case get a license for Flash Builder 4.5 Standard (I suppose the one exception to this may be if you're upgrading from Creative Suite 5.5 Master Collection or Creative Suite 5.5 Web Premium, since these already include Flash Builder 4.5 Premium), just as you do if you buy the full version of ColdFusion Builder 2.

Entering a Serial Number into the ColdFusion 9 Administrator

Although this post is written for ColdFusion 9, the majority of information in this post applies to most releases of ColdFusion.

When you install ColdFusion 9, you can (but are not required to) enter your serial number (sometimes also referred to as a license key) during the installation (there's one caveat to this: there's a known issue with the 64-bit Linux installers not accepting ColdFusion 9 Standard serial numbers; see the related post listed below for more information). I'm not going to cover that in this post because there's no need: you just put your serial number in when prompted. What I'm going to cover here is entering a serial number into the ColdFusion 9 Administrator; you might need to do this for reasons including, but not limited to, not entering it during installation of ColdFusion 9.

Okay, so here we go:

  1. Log into the ColdFusion Administrator:

  2. Once you're logged in, click the System Information icon in the upper right; in the screenshot below, I've circled it in red:

  3. From there it's pretty easy; just put your serial number in the New License text box then press the Submit Changes button:

  4. That's it! The page will refresh and you can scroll down and see the information on your Edition of ColdFusion and the serial number you just entered (I've redacted mine in the screenshot below for reasons I think are fairly obvious):

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